FAQ

Simply put, we save you time so you can earn more money. Many owner-operators start this business to drive loads and make money, but end up overwhelmed by paperwork, regulations, and negotiations – things that take away from your profit-making activities. T Mart  takes care of all the business support tasks you want to offload, making your business run smoothly. This way, you can take on more loads. Plus, when it comes to negotiations, we work to get you the best rates for your loads, putting more money in your pocket.

Surprisingly, no. To bring in capable and skilled talent, you have to go through a thorough recruitment process, which takes time and, if you use headhunters, money. Even if you find the right person, you’ll likely need to provide office space, adding to the costs, and sometimes additional training. On the other hand, many of our clients have found that hiring T Mart is more cost-effective than having a full-time dispatcher. Our industry expertise, networks, and experience make us the best at what we do.

Nope. You hire T Mart on a month-to-month basis. We don’t make trucker drivers commit long-term upfront because we believe in earning your business. If you aren’t happy, we aren’t happy, so we’ll work hard for you. But we also believe that all business owners should have the freedom to work with whomever they want. It’s important for us to keep that freedom for you.

Signing up with T Mart is easy, and you can do it all online by submitting documents. Here’s what you need:

1. Sign our Dispatch Carrier Agreement: This document outlines our responsibilities and yours, ensuring clarity and protection for both parties. It’s not a long-term contract; our services are month-to-month, and there are no penalties for discontinuing.
2. Provide insurance: Your insurance should list T Mart as the certificate holder, a standard practice in the industry. This allows us to do business on your behalf. Ensure the insurance covers liability and cargo.
3. Complete the Carrier Set-Up Package: Include references from the shippers and brokers we’ll be working with, as well as your MC Permit and signed W9 form.
4. Submit driver information: For each driver we’ll be dispatching, we need a copy of their CDL. We maintain accurate records to stay compliant with safety, regulatory, and industry requirements.

We collaborate with owner-operators who operate under their own MC authorities, and we also work with carriers that have company drivers.

Absolutely! We enjoy helping truck drivers and carriers at all stages of their careers. What matters to us are drivers who are eager and hardworking? Honestly, if you’re a new carrier, it might be a bit challenging at first to get the best loads because many shippers and brokers prefer carriers with MC authorities that are more than six months to a year old. But don’t worry, Smart Trucking will put in our best effort to help you earn better money in your first year. Once you reach the one-year mark, getting better rates and loads will be even easier.

Absolutely! Lots of our clients really like our full-service package, which takes care of everything like dispatch, paperwork, compliance, and all the business support a carrier might need. But we also have clients who only need help with paperwork. At T Mart , we think our clients should be free to run their business the way they want. After all, they know their business better than anyone else.